I’ve been described as many things, but I don’t ever think that being patient was one of them. I’m not always the most self-aware person in the world, but this is something I've known about myself for as long as I can remember.

When I was working in corporate America, I met several people who, no matter what challenge came along, dealt with things calmly and with poise. They didn’t get flustered publicly. They were able to smile during hard times and stay patient as plans changed. If leaders didn’t provide timely feedback or timelines suddenly became shortened by three months, they'd acknowledge the inconvenience and quickly move on. They didn't flail about. They didn't get huffy. They didn't yell. They just got on with it.